Frequently Asked Questions

atitan is an innovative audio technology company that creates solutions for seamless audio connectivity. We offer splitR™, a device that upgrades legacy speakers with Auracast technology, and connectR™, an app that enables multi-device audio streaming and group listening experiences.

Auracast is a revolutionary Bluetooth technology that allows one audio source to broadcast to multiple devices simultaneously. It enables seamless audio sharing without the limitations of traditional Bluetooth pairing, creating new possibilities for public spaces, entertainment, and personal audio experiences.

Yes! splitR™ is designed to work with virtually any speaker system, including legacy wired setups and older Bluetooth speakers. connectR™ is compatible with iOS and Android devices and works with most popular music streaming apps.

Setting up splitR™ is simple: 1) Connect splitR™ to your speaker using the appropriate cable, 2) Download the connectR™ app, 3) Follow the in-app pairing instructions. The entire process takes less than 5 minutes.

splitR™ works with virtually any speaker system including home stereo systems, car audio, portable Bluetooth speakers, and even legacy wired speakers. It supports both 3.5mm aux and RCA connections.

splitR™ has a Bluetooth range of up to 30 feet (10 meters) in optimal conditions. The actual range may vary depending on obstacles and interference from other devices.

One splitR™ device can broadcast to multiple listening devices simultaneously using Auracast technology. The exact number depends on your environment, but typically supports 10+ concurrent listeners.

connectR™ is available for free download on both the Apple App Store and Google Play Store. Simply search for 'connectR atitan' or visit our website for direct download links.

connectR™ works with all major streaming services including Spotify, Apple Music, YouTube Music, Amazon Music, Pandora, and more. It integrates with any app that plays audio on your device.

Yes! connectR™ works offline for local device management and audio routing. However, streaming services and cloud features require an internet connection. You can still play locally stored music and control connected splitR™ devices offline.

Yes! The splitR™ will allow you to mesh your equipment and create broadcasts even while offline. However, accessing connectR™ APIs and streaming services will require network availability.

splitR™ provides up to 12 hours of continuous use on a single charge. Battery life may vary based on usage patterns and connected devices. The device includes a USB-C charging port for convenient recharging.

Firmware updates are delivered automatically through the connectR™ app when your device is connected to the internet. You'll receive notifications when updates are available, and the process is completely automated.

First, ensure your splitR™ is charged and within range. Try restarting both your phone and the splitR™ device. If issues persist, reset the splitR™ by holding the power button for 10 seconds, then re-pair through the connectR™ app.

splitR™ pre-orders are expected to ship in Q2 2025. We'll send you email updates as we get closer to the shipping date, and you'll receive tracking information once your order ships.

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay. Payment is processed securely through our encrypted checkout system.

We offer free standard shipping on all orders within the United States. International shipping rates vary by location and will be calculated at checkout. Express shipping options are available for an additional fee.

We offer a 30-day return policy for all products. Items must be in original condition with all packaging. Contact our support team to initiate a return, and we'll provide a prepaid return label for your convenience.