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Frequently Asked Questions

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General Questions

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a*Titan is a California-based team of eight building a connectivity ecosystem on top of next-generation wireless communications. We harness Auracast™ and LE Audio over BLE to deliver a dynamic audio experience for both consumer and commercial users. We offer splitR®, a standalone device that transmits, receives, or bridges wired and wireless audio; splitR+™, a hub for whole-property control; and connectR™, an app that unifies Apple Music, Spotify, Tidal, and SoundCloud into one control plane.

Auracast™ is a next-generation Bluetooth® technology that lets one audio source broadcast to an unlimited number of receivers simultaneously. It enables wireless audio to an indefinite set of speakers with no traditional network or wiring—from personal listening in museums and places of worship to ad hoc surround sound in homes, venues, and commercial spaces.

Yes. splitR® works with virtually any speaker system: home stereo, car audio, portable Bluetooth® speakers, and legacy wired setups via 3.5mm aux or RCA. connectR™ runs on iOS and Android and works with major streaming services. You can also chain existing wired installations into an Auracast™ network with splitR® without replacing your current gear.

Auracast™ Questions

Auracast™ explained

Auracast™ is a Bluetooth® broadcast feature that lets a single audio source stream to an unlimited number of nearby receivers— headphones, speakers, hearing aids—at the same time, in sync.

Classic Bluetooth® is point-to-point: one source pairs to one sink. Auracast™ is point-to-multipoint: one source broadcasts to unlimited sinks with no pairing handshake per listener. Auracast™ operates on a fraction of power with a higher fidelity sound.

Native support is rolling out across newer Android phones (Samsung Galaxy S24/S25, Pixel 9), select TVs, hearing aids, and earbuds shipping with Bluetooth® 5.2+ and LE Audio firmware. Most existing speakers, headphones, and pre-iPhone-15-era devices do not support Auracast™ natively—splitR bridges them onto the Auracast™ network so you don't have to replace what you already own.

LC3 (Low Complexity Communication Codec) is the mandatory codec for Bluetooth® LE Audio. It supports 48 kHz full-band audio at lower bitrates than SBC, with better quality, lower latency, and significantly reduced power consumption—enabling longer battery life on hearing aids, earbuds, and broadcast transmitters like splitR.

splitR® Questions

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Standard Bluetooth® connects one-to-one. splitR® uses Auracast™ and LE Audio over BLE for one-to-many: you can stream to multiple speakers or headphones at once, or join a broadcast in progress. It can originate Auracast™ broadcasts, receive them, or bridge between wired and wireless audio—at home, in the gym, or in public venues.

splitR® works with virtually any speaker system: home stereo, car audio, portable Bluetooth® speakers, and legacy wired speakers. It supports 3.5mm aux and RCA. A key use case is extending existing wired systems so they can join an Auracast™ network and run in parallel with wireless speakers—no need to replace what you already have.

splitR+™ is our next-generation hub. Like splitR®, it transmits and receives Auracast™. Beyond that, it adds home hub integrations across major ecosystems—smart assistants, streaming services, and physical ports for high-end audio. splitR+™ can act as the control and routing hub for an entire property (residential or commercial) while still participating natively in Auracast™ networks.

Yes. connectR™ can be used without splitR® to access cross-platform music services. We recommend splitR® to get the most out of connectR™—including device configuration and playback across the ecosystem.

Many phones and laptops do not yet support Auracast™ natively, even with Bluetooth® 5.2+. splitR® lets you broadcast or receive Auracast™ audio from any source—including devices that don’t support Auracast™ on their own. Plug splitR® in, and your existing gear joins the future of wireless audio.

splitR® has a range of up to 90 feet (30 meters) in optimal conditions; actual range may vary with obstacles and interference. On a single charge you get up to 12 hours of continuous transmission or 16 hours of reception. Battery life depends on usage. The device recharges via USB-C.

Connect splitR® to your speaker with the right cable, download the connectR™ app, and follow the in-app pairing steps. Setup typically takes under five minutes.

splitR® works with virtually any speaker system: home stereo, car audio, portable Bluetooth® speakers, and legacy wired speakers. It supports 3.5mm aux and RCA. You can chain a wired installation into an Auracast™ network so it runs alongside wireless speakers.

One splitR® can broadcast to multiple listeners at once over Auracast™. The exact number depends on the environment; typical setups support 10+ concurrent listeners.

splitR+™ Questions

Visit the splitR+™ page

Three things: splitR+™ broadcasts up to 5 Auracast™ channels at once (splitR® runs one), ships with pro I/O (HDMI ARC, Ethernet, 6.35mm jack, Optical/S/PDIF, Wi-Fi with AirPlay 2), and is built for venue-scale deployments. splitR® is the pocket adapter; splitR+™ is the hub.

Five independent Auracast™ broadcasts stream from a single splitR+™. Any input — TV, mixer, mic, streaming app — can feed any channel. Listeners pick the channel they want on their own phone, earbuds, or hearing aid.

Yes. Put each language on its own Auracast™ channel and attendees tune into the one they need. The same setup replaces dedicated assistive-listening hardware: hard-of-hearing visitors get broadcast audio straight to their hearing aids — no loaner receivers.

HDMI ARC, Ethernet, 6.35mm mono jack, Optical (S/PDIF), and Wi-Fi with AirPlay 2. Any input can be routed to any of the five Auracast™ broadcast channels.

Yes — it's designed for venues. Restaurants, retail, gyms, hotels, transit hubs, museums, and places of worship are the target deployments. Pairs with connectR PRO™ for multi-site scheduling and audit-ready logs.

3-year extended warranty, priority customer support, and access to exclusive firmware updates.

connectR™ Questions

Visit the connectR™ page

connectR™ unifies Apple Music, Spotify, Tidal, and SoundCloud into one control plane. You can create and share playlists across services, share music with friends on different platforms, and manage device configuration and playback. It also integrates with home hub functionality and splitR+™ for whole-property orchestration.

connectR™ can work with splitR® to create audio broadcasts and mesh your equipment even while offline. Accessing third-party streaming services and playback will require network availability.

Yes. connectR™ can be used without splitR® to access cross-platform music services. We recommend splitR® to fully use connectR™ for device configuration and playback across the ecosystem.

connectR™ will be available on the Apple App Store and Google Play Store in Summer 2026. Join the waitlist to be notified when it launches.

We are testing connectR™ with select customers. If you’d like to join, purchase a splitR® and submit a waitlist request with the email you used to purchase; we’ll contact you when testing is available.

connectR™ will be available for free on the Apple App Store and Google Play Store. Search for “connectR a*Titan” or visit our website for direct links when it launches.

connectR™ unifies Apple Music, Spotify, Tidal, and SoundCloud into one control plane. You can create and share playlists across services, share music with friends on different platforms, and define spaces as sets of speakers. It also works with other apps that play audio on your device.

connectR PRO™ Questions

Visit the connectR PRO™ page

connectR PRO™ seamlessly integrates with Auracast™ technology, allowing you to create interactive broadcast exhibits and manage audio zones within your locations. The platform provides simplified solutions for enterprise audio management.

The number of locations depends on your plan. Essential+ allows 1 location, Standard+ allows 1 location with expansion options, and Premium+ includes 3 locations with unlimited expansion capabilities.

Zones are specific areas within your location where you can create customized audio environments. connectR PRO™ allows you to create zone-specific environments for personalized audio experiences.

Essential+ includes 1 daily broadcast per location, Standard+ includes 5 daily broadcasts per location, and Premium+ offers unlimited daily broadcasts across all your locations.

Installation is included with Premium+ plans. For Essential+ and Standard+ plans, installation is available at additional cost with our professional setup services.

connectR PRO™ includes AI-powered voice guidance technology that allows you to create interactive tours, walkthroughs, and guided experiences within your locations using advanced audio management.

Technical Support

Yes. splitR® can mesh your equipment and create Auracast™ broadcasts without internet. Firmware updates and connectR™ streaming features require network connectivity.

splitR® provides up to 12 hours of continuous use on a single charge. Battery life may vary based on usage patterns and connected devices. The device includes a USB-C charging port for convenient recharging.

Firmware updates are delivered automatically through the connectR™ app when your device is connected to the internet. You'll receive notifications when updates are available, and the process is completely automated.

First, ensure your splitR® is charged and within range. Try restarting both your phone and the splitR® device. If issues persist, reset the splitR® by holding the power button for 10 seconds, then re-pair through the connectR™ app.

Billing & Orders

We are moving toward our official product release in the coming months. We’ll send email updates as we approach the shipping date and will provide tracking once your order ships.

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay. Payment is processed securely through our encrypted checkout system.

We offer free standard shipping on all orders within the United States. International shipping rates vary by location and will be calculated at checkout. Express shipping options are available for an additional fee.

We offer a 30-day return policy for all products. Items must be in original condition with all packaging. Contact our support team to initiate a return, and we'll provide a prepaid return label for your convenience.

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