Frequently Asked Questions
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General Questions
Visit a✱Titan homea✱Titan is a California-based team building on Auracast™ and Bluetooth® LE Audio. We make splitR®, a pocket device that transmits, receives, or bridges wired and wireless audio; splitR Pro™, a commercial hub for whole-property audio; and connectR™, an app that brings Apple Music, Spotify, Tidal, and SoundCloud into one place.
Auracast™ is a Bluetooth® LE Audio broadcast feature: one audio source streams to many receivers at once, whether headphones, speakers, or hearing aids, with no per-listener pairing. It works for shared listening in venues and for ad hoc setups at home.
Yes. splitR® connects over 3.5mm aux or USB-C and works with most speakers, including older wired systems, which it can bring onto an Auracast™ network without replacing them. connectR™ runs on iOS and Android alongside your existing streaming services.
Auracast™ Questions
Auracast™ explainedAuracast™ is a Bluetooth® broadcast feature that lets a single audio source stream to many nearby receivers such as headphones, speakers, and hearing aids, at the same time and in sync.
Classic Bluetooth® is point-to-point: one source pairs to one device. Auracast™ is point-to-multipoint: one source broadcasts to any number of receivers, and each listener joins without its own pairing handshake. It runs on Bluetooth® LE Audio, which is more power-efficient than classic Bluetooth®.
Native support is rolling out on newer Android phones (such as the Samsung Galaxy S24/S25 and Pixel 9), select TVs, hearing aids, and earbuds shipping with Bluetooth® 5.2+ and LE Audio. Most existing speakers, headphones, and older phones do not support Auracast™ natively, so splitR® bridges them onto the network so you don't have to replace what you already own.
LC3 (Low Complexity Communication Codec) is the codec for Bluetooth® LE Audio. It carries 48 kHz audio at lower bitrates than the older SBC codec, with lower latency and reduced power draw, which means longer battery life on hearing aids, earbuds, and transmitters like splitR®.
splitR® Questions
Visit the splitR® pageStandard Bluetooth® connects one-to-one. splitR® uses Auracast™ over Bluetooth® LE Audio for one-to-many: stream to several speakers or headphones at once, or receive a broadcast that's already playing. It can start an Auracast™ broadcast, receive one, or bridge between wired and wireless audio.
splitR® connects over 3.5mm aux or USB-C and works with most speakers, including home stereo, car audio, portable Bluetooth® speakers, and older wired setups. A common use is bringing an existing wired system onto an Auracast™ network so it runs alongside wireless speakers, without replacing what you already have.
splitR® is the pocket adapter that turns one source into a single Auracast™ broadcast. splitR Pro™ is the commercial hub: up to nine simultaneous Auracast™ channels, pro I/O (HDMI ARC, Ethernet, 6.35mm and 3.5mm jacks, Wi-Fi with AirPlay 2), and distributed units that mesh over Ethernet to cover a space of any size.
Yes. connectR™ works on its own for cross-platform music. Pair it with splitR® to unlock the rest: configuring your devices and syncing playback across speakers.
Many phones and laptops don't support Auracast™ natively yet, even with Bluetooth® 5.2+. splitR® lets any source broadcast or receive Auracast™ audio, including devices that can't do it on their own.
splitR® reaches up to about 300 feet / 100 meters in optimal conditions; actual range varies with obstacles and interference. A single charge gives up to 12 hours of continuous transmission or 16 hours of reception, depending on use. It recharges over USB-C.
Connect splitR® to your speaker with the right cable, download the connectR™ app, and follow the in-app pairing steps. Setup typically takes under five minutes.
One splitR® can broadcast to an unlimited number of Auracast™ listeners at once. The practical number depends on your environment.
splitR Pro™ Questions
Visit the splitR Pro™ pagesplitR® is the pocket adapter that turns one source into a single Auracast™ broadcast. splitR Pro™ is the venue hub: up to nine simultaneous Auracast™ channels, pro I/O (HDMI ARC, Ethernet, 6.35mm and 3.5mm jacks, Wi-Fi with AirPlay 2), and distributed units that mesh over Ethernet to cover a space of any size.
Up to nine independent Auracast™ streams from one hub, each fed by any input, such as a TV, mixer, mic, or streaming app. Listeners choose the channel they want on their own phone, LE Audio earbuds, or hearing aids.
Yes. Units coordinate over Ethernet and stay locked to one synchronized timeline, so coverage can span a transit terminal, stadium, campus, or conference center. Restaurants, retail, gyms, hotels, museums, and places of worship are all target deployments; add units to extend coverage across the site.
Yes. Managed through connectR PRO™, it can run real-time translation on parallel Auracast™ channels, up to three concurrent languages, so each attendee tunes into their language on their own device. Hard-of-hearing visitors receive broadcast audio directly on compatible hearing aids, with no special venue receivers required.
Usually not. A phone, LE Audio earbuds, or modern hearing aids tune straight into a splitR Pro™ broadcast. For anyone without one, keep a few splitR® units on hand as pocket-sized receivers to lend out; the same splitR® also brings wired speakers into the broadcast.
HDMI ARC, Ethernet, 6.35mm and 3.5mm jacks, and Wi-Fi with AirPlay 2. Any input can route to any of the nine Auracast™ channels. It carries 48 kHz LC3 audio and runs in three modes: standalone, phone-tethered, or Wi-Fi.
A 1-year warranty, priority customer support, and firmware updates.
connectR™ Questions
Visit the connectR™ pageconnectR™ brings Apple Music, Spotify, Tidal, and SoundCloud into one app, with more services planned. Build a single shared queue, listen together with friends across services, discover public audio broadcasts nearby, and configure your splitR® devices, all from your phone.
Yes. connectR™ bridges Apple Music, Spotify, Tidal, and SoundCloud so everyone hears the same track no matter which app they use. Start a shared session where friends add songs from their own phones, build playlists that span services, and see what your people are playing.
Yes. connectR™ surfaces public Auracast™ broadcasts playing around you, at venues, gyms, airports, and events, so you can browse what's nearby and tune in with a tap. When you're hosting, you can publish your own broadcast for others nearby to join.
connectR™ works on its own for cross-platform music, shared listening, and discovering nearby broadcasts. Pair it with splitR® to configure devices, group speakers into spaces, run private local broadcasts, and sync playback across multiple speakers.
connectR™ can work with splitR® to create broadcasts and mesh your equipment while offline. Streaming from third-party services requires a network connection.
connectR™ launches free on the Apple App Store and Google Play Store in Summer 2026. Join the waitlist to be notified when it's available.
We're testing connectR™ with select customers. To join, purchase a splitR® and submit a waitlist request with the email you used to buy it; we'll reach out when testing is available.
connectR PRO™ Questions
Visit the connectR PRO™ pageconnectR PRO™ is the dashboard for splitR Pro™ deployments. Set up Auracast™ broadcast zones, route sources to channels, and control what plays where across a location, all from one place.
Zones are areas within a location that each have their own audio. connectR PRO™ lets you create and manage zones so every space, such as a lobby, hall, or patio, plays what it needs, independently.
Yes. connectR PRO™ manages audio across multiple sites from a single dashboard, so operators can oversee zones and broadcasts at every location in one place.
connectR PRO™ can broadcast AI-narrated audio in several languages at once over Auracast™, so visitors hear announcements or guided content in their own language on their own device.
Technical Support
Yes. splitR® can mesh your equipment and create Auracast™ broadcasts without internet. Firmware updates and connectR™ streaming features require network connectivity.
A single charge gives up to 12 hours of continuous transmission or 16 hours of reception, depending on use. splitR® recharges over USB-C.
Firmware updates install through the connectR™ app when splitR® is online. You'll be notified when an update is available.
First, ensure your splitR® is charged and within range. Try restarting both your phone and the splitR® device. If issues persist, reset the splitR® by holding the power button for 10 seconds, then re-pair through the connectR™ app.
Billing & Orders
We're moving toward our official product release in the coming months. We'll send email updates as we approach the ship date and provide tracking once your order ships.
We offer a 30-day return policy. Items must be in original condition with all packaging. Contact our support team to start a return.
Contact Support
Can't find what you're looking for? Send us a message and our team will help you out.